Trust
Subprocessors
Last updated
We use a small number of vendors to operate the Service. The list below is current. We give 14 days' advance notice of any addition or change to customers under a Data Processing Addendum.
"Customer content" means article text, brand profile, and other Personal Data you provide or we generate on your behalf.
| Vendor | Purpose | Region | Customer content? |
|---|---|---|---|
| Supabase | Managed Postgres database (sites, headlines, articles, jobs) and authentication. | United States | Yes |
| Anthropic | LLM API used for article research, drafting, editorial critic, FAQ generation, and metadata. | United States | Yes |
| OpenAI | LLM API used as a secondary provider for drafting and embeddings. | United States | Yes |
| Firecrawl | Web crawling during onboarding (homepage, sitemap, robots.txt, structured data scan). | United States | No |
| Exa | Web search API used for article research. | United States | No |
| fal.ai | Image generation for article hero and inline images. | United States | Yes |
| Cloudflare | R2 object storage for generated images and CDN delivery. | Global | Yes |
| Railway | Application and worker hosting for the dashboard and pipeline. | United States | Yes |
How we notify you of changes
Customers under a Data Processing Addendum can subscribe to subprocessor change notices by emailing legal@mentionwell.com. We will notify you at least 14 days before adding or replacing a subprocessor that processes customer content. If you object on reasonable data-protection grounds, we will work with you in good faith to resolve it or let you terminate the affected portion of the Service without penalty.
Contact
Questions: privacy@mentionwell.com.